Refund and Cancellation Policy
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Refund and Cancellation Policy
We understand that circumstances may arise where you need to cancel your order or request a refund. Here’s our policy regarding cancellations and refunds for purchases of our astrology products:
Cancellation Policy:
- You may cancel your order at any time before it has been shipped for a full refund.
- To cancel your order, please contact our customer support team at (91)91151-31562 with your order details.
- Once your order has been shipped, it cannot be canceled. In such cases, please refer to our refund policy.
Refund Policy:
- If you are not satisfied with your purchase or have received a defective product, you may request a refund within [2-3 days] of receiving your order.
- To request a refund, please contact our customer support team at (91)91151-31562 with your order details and reason for the refund.
- Refunds will be issued back to the original payment method used for the purchase.
- Please allow [5-7 days] for the refund to be processed and reflected in your account.
- Shipping charges are non-refundable. Return shipping costs for eligible refunds are the responsibility of the customer.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately upon receiving your order.
- We will arrange for a replacement or refund for the damaged or defective item at no additional cost to you.
Non-Refundable Items:
- Certain items may not be eligible for refunds, such as personalized or customized products.
- Any items that show signs of use or damage may not be eligible for a refund.
Refund Processing Time:
- Refunds will be processed within [5-7 days] of receiving your request and approval.
- The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Contact Us:
- If you have any questions or concerns regarding our refund and cancellation policy, please reach out to our customer support team at +(91)91151-31562